Terms of Service
as of January 1st, 2025Welcome to Calvary Graphics!
These Terms of Service govern your use of our services and website (https://calvarygraphics.com). By signing up for any service or submitting a request, you agree to these Terms.
1. Unlimited Plan Clarification
Our Unlimited Plans includes unlimited requests but not unlimited simultaneous work. We handle one or some active request per service type at a time. “Unlimited” refers to the number of requests you can submit, not the speed or quantity completed per day. Learn more at calvarygraphics.com/service-guidelines
2. Turnaround Time
Turnaround time varies depending on project complexity, clarity of instructions, and feedback responsiveness. We do not guarantee delivery dates unless agreed to in writing. Learn more at calvarygraphics.com/service-guidelines
3. Communication
We use email and selected platforms (Trello, Planning Center, Forms etc.) to manage requests. You are responsible for providing clear direction and timely feedback. Rush requests are not guaranteed but may be accommodated when possible.
4. Content Ownership
You own all final deliverables once your account is in good standing and full payment has been received. We reserve the right to display completed work in our portfolio or promotional materials unless you request otherwise in writing.
5. Revisions
We offer reasonable revisions for each request to ensure client satisfaction. Excessive revision cycles or repeated scope changes may require a new request to be submitted.
Payment, Cancellation & Refunds
All of our plans are billed monthly with a starting commitment to a minimum of 3 months of service. After the 3-month mark, you may cancel at any time with 14 days’ written notice before your next billing cycle. Services are non-refundable once the billing cycle begins. Missed or late payments may result in work being paused until the account is current.
7. Pausing Service
If payment is missed or delayed, we reserve the right to pause all work until the account is brought current.
8. Code of Conduct
Let your speech always be with grace, seasoned with salt, that you may know how you ought to answer each one. — Colossians 4:6 (NKJV)
We expect respectful, professional interaction. Harassment, abuse, or inappropriate behavior toward our team will result in immediate termination of services.
9. Changes to Terms
Calvary Graphics may update these Terms periodically. Continued use of our services after changes are posted constitutes your acceptance of the revised Terms. For questions or concerns about our Terms, please email us at info@calvarygraphics.com.